Frequently Asked Questions

Frequently Asked Questions2018-12-22T06:51:00+00:00
How can I start a project?2018-12-22T06:46:33+00:00

Let us know your requirements through the inquiry form under Services & Pricing. We will be in touch with you to understand the requirements in more details. After a series of consultation we will provide you an estimate for the project along with payment milestones. Once you agree on the price estimate, we will start working on your project after receiving a part payment from you.

How should I pay for the project?2018-12-22T06:46:26+00:00

We have installed two of the most popular and most secure payment gateways in India – Paytm and RazorPay. Through these we are able to accept payments via credit cards, debit cards and net-banking as well as digital wallets. For the Rest Of The World, we have a PayPal payment gateway through which you can pay via credit cards or through your PayPal account.

Will I get a refund if I cancel my project?2018-12-22T06:43:38+00:00

We have a policy for cancellation and refunds. For complete details, please see our Cancellation and Refunds page.

Will I be able to copyright my logo?2018-12-22T06:38:09+00:00

Yes you will be. We follow a ‘No Internet Inspiration’ protocol while we work on your project. That way we are able to maintain originality in our work. Plus, our project moderators also search the web to see if the designs provided to you are actually original.

In a rare case of coincidence where the logo is similar to another design which is already registered trademark, we will help you revise the design. Or you can choose again from the other options provided to you.

How soon can you complete a project?2018-12-22T06:35:03+00:00

Every projects requires different efforts. But we will try to finish it within the shortest period of time, without compromising on quality.

Will I get the working / source file of the artwork?2018-12-22T06:34:20+00:00

Yes you will receive all the files.

Can I get a discount if I pay the full amount?2018-12-22T06:33:30+00:00

If you are paying up the full amount, we can arrange a discount for you. Just mention this when you fill the project inquiry form.

How can I communicated with the team designing my artworks?2018-12-22T06:31:48+00:00

We recommend communication by emails as there will be no communication gaps. But if you are in a hurry, you can use your phone to contact us.

If you have any questions not present in the FAQs, please send us your question and we will be happy to answer it.